Privacy Policy
About Us
We are Excellent Talent Ltd, trading as Nordlings, the ‘Controller’ of the personal data you provide to us, responsible for deciding how we hold and use your personal information. We are committed to managing and protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and all other applicable data privacy laws.
This privacy policy outlines the types of personal data we collect, why we collect it, how we manage it, and your rights regarding your data. Please review this policy regularly, as it may be updated from time to time.
How to Contact Us
If you have any questions about this privacy policy or wish to exercise any of your rights under GDPR, please contact us:
What and Who Does This Privacy Policy Apply To?
This Privacy Policy applies to individuals and companies who interact with Excellent Talent Ltd and its associated companies as clients, prospective clients, suppliers, or contacts.
What Personal Information Do We Collect?
We may collect the following personal information from you:
- Contact details: Name, job title, email address, phone number, and company name.
- Account details: Username and password (for website access).
- Communication details: Any information provided when contacting us or making inquiries.
- Transaction details: Information related to contracts, orders, and payments.
- Usage data: Information about how you use our website and services, including IP address, browser type, and browsing history.
When Do We Collect Your Personal Data?
We collect personal data when:
- You contact us via email, phone, or our website.
- You make an inquiry or fill out a form on our website.
- You enter into a contract with us or place an order.
- You subscribe to our newsletter or other marketing communications.
- You visit our website and interact with its features.
Why Do We Process Your Data?
We process your personal data for the following purposes:
- Contractual obligations: To manage and fulfill contracts, process orders, and provide services.
- Customer support: To respond to inquiries and provide customer service.
- Marketing: To send you updates about our services, industry news, and event invitations, provided we have your consent where required.
- Website functionality: To enhance your experience on our website and ensure its security.
- Legal obligations: To comply with legal requirements and protect our rights and interests.
Lawful Basis for Processing Your Data
We process your data based on the following lawful bases under GDPR:
- Contract: Processing necessary for the performance of a contract with you.
- Legitimate Interests: Processing based on our legitimate business interests, such as maintaining client relationships and improving our services. We ensure that our legitimate interests do not override your rights and freedoms.
- Consent: Where required, we will obtain your explicit consent before processing your data for specific purposes, such as direct marketing. You may withdraw your consent at any time.
How Do We Protect Your Information?
Excellent Talent Ltd is committed to protecting your personal data. We implement appropriate technical and organizational measures, including:
- Access control: Personal data is stored securely and is only accessible by authorized personnel who are bound by confidentiality obligations.
- Data security: Our websites and systems are regularly scanned for security vulnerabilities. We employ encryption, firewalls, and secure servers to protect your data.
- Data location: All personal data is managed by our staff in the UK and hosted on servers within the European Economic Area (EEA).
Do We Share Your Personal Data?
We do not share your personal data with third parties unless:
- Legal requirements: We are required to do so by law or to comply with legal processes.
- Service providers: We may share data with third-party service providers who assist us in our operations, such as IT support or marketing services. These providers are bound by strict data protection agreements and can only process your data under our instructions.
- International transfers: If your data is transferred outside the EEA, we will ensure it is protected by appropriate safeguards, such as standard contractual clauses or an adequacy decision by the European Commission.
How Long Do We Keep Your Personal Data?
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. Specifically:
- Contractual data: Retained for the duration of the contract and as required for legal and accounting purposes.
- Marketing data: Retained until you opt out or withdraw your consent.
- Website data: Retained as long as necessary to ensure security and functionality.
Your Rights Under GDPR
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
- Right to Erasure: You have the right to request deletion of your data, subject to certain legal or contractual limitations.
- Right to Restriction: You can ask us to limit the processing of your data in certain circumstances.
- Right to Data Portability: You have the right to receive your data in a structured, commonly used format and transfer it to another controller.
- Right to Object: You have the right to object to the processing of your data for marketing purposes or on grounds related to your particular situation.
- Right to Withdraw Consent: If we process your data based on consent, you can withdraw it at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated. Visit ico.org.uk for more information.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze usage. You can control cookie settings through your browser, and we provide a detailed cookie policy on our website.
Data Breach Notification
In the unlikely event of a data breach that may pose a risk to your rights and freedoms, we will notify you and the relevant supervisory authority promptly, in accordance with GDPR requirements.
Children’s Data
Our services are not directed at children, and we do not knowingly collect data from individuals under 16 years of age. If we become aware of such data, we will take steps to delete it.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of significant changes through our website or other direct communication methods. Please review this policy periodically to stay informed.
Last Updated: 11/08/2024
